JOhn D.

I ordered my dab rig on the night of the 28th, there still isn't any tracking information. Customer service number doesn't answer or call back, i have been in contact with them via email and they claim its because of the holidays, if holidays will delay processing by a week it should be noted on the website. The only reason i purchased it was because it said that id receive my item by yesterday if i bought within the next hour. Ill be waiting until the 5th for information to post and if not i will cancel my order and leave a negative follow up review. Again this is not a product review but on smoke cartel itself as a company. The company has guranteed me "expedited shipping" but we'll see.