They sucker you into ordering the free sample, leading you to believe you have 14 days to cancel. If you read the small print, as I found out the hard way, it is 14 days from the original order date, not the date you receive it. They took a week to ship, so I literally had 5 days to cancel. When I finally cancelled, I had already forked over $50 for an additional bottle. And believe me, the product is nothing but a grain particle. There has to be a way to get these scammers. I will contact the BBB.
1. Here are the terms listed in not so small print, plus we make you click on a confermation box in order to activate the submit button, in other words, you can not place the order till you agree that you have read the terms...
Terms & Conditions:
If you're 100% FULLY SATISFIED with Heal-n-Soothe then do nothing, and in 14 days from your order date automatically receive a Full 30 Day Supply Bottle, each and every month with SmartShip. You are under NO obligation to continue beyond your FREE Trial bottle.
If the Heal-n-Soothe trial doesn't work for you, just cancel AutoShip within 14 days of this order, no questions asked, by simply calling toll-free.
The terms are very clear...
That said, please feel free to create a ticket and we will review your account and help you clear up any remaining issues. https://thehealthybackinstitute.zendesk.com/tickets/new