It's very difficult to get a return from them, and the refund you get will be significantly less than what you paid. The website is terrible there is no way to track your order because they made weird changes all the time. It's been a week since I sent back the item but they are telling me theres no updates at all and they didnt even have a tracking number. I'm just going to give it another week and then it will become a dispute. I will never shop at this website anymore not to mention about the authenticity of its product. STAY AWAY IF YOU DONT WANT TO SPEND 1-2 MONTH DEALING WITH THEM.