The beginning of my experience was good but when the needle went in no blood came out. Another worker had to assist and they put the cap of the needle against the needle with tape. The blood started to flow. After I was done the phlebotomists basically told me to leave, not stay there for the 15 minutes that are recommended. When I got home I kept the wrap on for 6 hrs which was recommended by the worker. When I took it off, blood shot out from my arm. The next day I had a big bruise which lasted 3 weeks. Called the 800# got little help from nurse. Will never go back here.