John S.

Lousy quality! They censor negative reviews on the site, and use social marketing to hide the negative reviews. Check out the following sites before you even think about dealing with them:

http://forums.macrumors.com/showthread.php?t=*******
http://www.trustpilot.com/review/www.mezzi.com
http://www.resellerratings.com/store/Mezzi_PARNUS_Global_Trading
http://www.appletell.com/apple/comment/appletell-reviews-the-mezzi-laptop-case/
http://the-gadgeteer.com/2010/07/12/mezzi-aluminum-laptop-briefcase-review/

I wish I read the following reviews from trustpilot.com before ordering!

Scott Doss
5 points
1 Review

09 September 2010Pathetic Customer Support
My recommendation if you are considering buying from them is instead of ordering off the internet, try to contact them. The phone rings endlessly during their listed business hours on both numbers listed on the website. There is no voicemail. Perhaps 1 out of 15 calls you may reach someone who sounds like they happened by the phone in the warehouse. Mezzi shipped me the wrong case initially. I contacted them concerning this and they sent the correct case. They informed me to return the incorrect case and would reimburse me for shipping. Since then, i was contacted by UPS that Mezzi would not accept the case until I paid and additional $51 brokerage fee. I refused to pay. Finally, I got someone on the phone and informed them of the problem. After endless email strings, most of which were not returned, I still have not received the reimbursement after 3 months.

Matt Barnhart
5 points
1 Review

28 October 2009Don't Trust these people!
This company shipped and billed me for an additional case that I did not order and now does not respond to my emails or phone calls. Their contact information shows a Vancouver, WA address but their phone number is Vancouver, BC. Do NOT buy from this company!

Stefan Ciotinga
5 points
1 Review

14 March 2009Bought wood veneer suitcase
My suitcase arrived on time, it was of poor craftsmanship and I returned it. It had manufacturing defects and showed scratches and chips. I am mild when I say the insides smelled like shoe glue, its a fact, and the outside had left over glue on one corner. What really convinced me to return it was the wood veneer trim that was bluntly repaired in one side by a metallic golden spray paint. As soon as I realized the poor craftsmanship I contacted the manufacturer for a return and refund.