I ordered two items from Mezzi. One arrived in the wrong colour, the other item was lost in transit. I sent numerous emails to Mezzi, most were ignored. Mezzi received a refund from UPS for the lost article however they never gave me a refund nor did they send me a replacement. This seems the same as theft
Hello Kedaar,
We would like to thank you for your feedback and apologize once again for any inconveniences. Last year we communicated and resolved the issue, however if there are any remaining issues or you have any questions, please do not hesitate to contact our support team. < support@mezzi.com >.