They tried to add $3999 to the price of the car, taking that from the $9500 they offered for my trade, saying that they needed that to repair my car for them to sell! When we pointed it out they scurried to try to take care of it by adding $1000 to my trade and still the cost of the car was still $2000 more than the the price from the web, I e-mailed the owner telling him he lost a sale because of this action and I have not gotten a response from him as yet! Needless to say I did not get the car!
So on a scale of 1-10 I give them a (-9)! I am over 66 yrs old and think they are trying to take advantage of us older People.
Stay clear of them!