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Jonathan M.

Woodbridge, VA

Contributor Level

Total Points
80

1 Review by Jonathan

  • Best Buy

12/29/23

Purchased a dishwasher. Delivery/installation crew claimed the water supply fixture for the dishwasher/sink was "totally" corroded and needed to be replaced at an additional cost of $450, on top of the purchase price. How convenient that they were there to do the job.

See the image gents. Where's the corrosion?

Plumbers also told me the wiring harness recommended by Best Buy and purchased for the install was risky and not recommended, but they did not offer an alternative. I assume that involved some effort to line their pockets as well.

Really poor form on the part of the plumbers, trying to milk someone for their personal gain when they were there to do a job for Best Buy. From the reviews I read after the fact, I don't find it surprising that Best Buy is affiliated with dishonest brokers.

I requested a complete refund. Despite being able to take my money immediately upon purchase, of course, they told me it would take days to process the refund.

Buyer beware!

Products used:
None. Still have my old broken dishwasher. Anybody that can deliver a Bosch 300 series 24" with a recessed handle, installed with the old dishwasher hauled away for $1,100 or less, I'm all in.

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