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jones k.

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1 Review by jones

Hong Kong Cupid

  • Hong Kong Cupid

“STAY AWAY!”
6/30/17

I opted out for auto renew membership. But they still renewed and charged without my consent. Email them dozen of times and got no response.

  • Comments (0)
  • 3K Views
Helpful  (1)
Thank you
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Cupid M. – Hong Kong Cupid Rep

Hello Jones

For your convenience, we will automatically renew your membership shortly before it expires so you can continue to use all your premium membership features without interruption.

You may opt-out of auto-renewal at any time through your Billing settings. However, to ensure your choice is processed correctly by our system, we recommend you make any changes to your auto-renew settings at least 48 hours before your membership is due to expire.

Please contact enquiries@hongkongcupid.com if you have any further questions.

jones Has Earned 1 Vote

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