I ordered a pair of sunglasses to wear to my son's wedding. It took them over a month to get here. In the meantime, while waiting for the glasses to come, I bought the same ones somewhere else and cancelled my order in writing with SmartGlasses and DHL(the mail order service). I literally spent hours trying to get a return order slip. They disconnected me twice supposedly without a return call. It is absolutely the worst company I have ever dealt with. Do not buy glasses from this company. They are a sham!