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My order was supposed to take 5 to 12 business days and it took atleast twice as long to receive my items. That wouldn't have bothered me except the dresses are poor quality. Poorly done hem on a simple black dress... one of my "dresses" is the Length of a shirt... Not worth almost $50 for 2 poorly made dresses! I probably won't waste my time trying to return them seeing as I see the reviews on their poor customer service and difficulty to contact. Just don't waste your time, go to Target or Marshall's hahaha
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My order was confirmed over 2 weeks ago, and I have not received a tracking number. I have...
Hi Jordan,
Thank you for bringing this to our attention.
As we are now in transition to upgrading our system, we might have missed your email to us.
We understand that you have been waiting for some time with regards to the resolution of your issue. Be assured that we are treating your concern with utmost urgency.
We know how frustrating it was. We apologize if you felt that your case was not handled properly. We want to take the necessary action to prevent this in the future. We're sorry to hear about your disappointment with the items you received.
You may review our Return and Exchange Policy here:
https://www.bellizo.com/article/faq#10-21
Rest assured that we are doing our best to attend to your issues and complain as soon as we can.
We would love to work with you in fixing this. Please send us an email through service@bellizo.com at your earliest convenience quoting this review so we can address the issue in a timely manner.