Jordan F.’s Reviews of Infotracer & more

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Infotracer

Background Check

“Does not give information it promises”

4/26/24

Verified purchase

All this gave me was basic information about the car the license plate belongs to not the person that owns the vehicle.

Reason I chose this product:

Include all the information promised instead of taking peoples money and then up charging again to get more info.

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Thank you

Arden G. – Infotracer Rep 4/17/24

Hello Jordan,

Thank you for sharing your feedback, and I'm sorry we could not provide you with the information on the vehicle's owner. Please know all customers are welcome to run a preliminary search. The Preliminary Search accesses people's databases to confirm that the information exists in the United States. It may not match the search results obtained in the member's area based on the same search parameters. Also, the Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.

I ran the search on my end and was also unsuccessful. It could be that the license plate might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Additionally, we source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not our control.

To learn more about where we get data from, please visit https://infotracer.com/faq/.

Rest assured, we will improve our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your earliest convenience. Have a nice day ahead, and stay safe!

Sincerely,
Zyra
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315

Jehoany R. – Infotracer Rep 4/17/24

Hello Jordan,

Thank you for sharing your feedback, and I'm sorry we could not provide you with the owner's information on the vehicle you were searching for. Everyone is welcome to do a Preliminary Search on our site. The Preliminary Search accesses people’s databases to verify that the person exists in the United States and is just a preview of the possible results available once you've subscribed to our services.

Additionally, the notifications regarding additional fees for the Premium Reports are optional add-ons only. You can exit the pop-up notification, and it will continue running the search without additional fees.

I have also searched on my end to see if I could help yield the results for the License Plate you were searching for, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. This may also happen if the information has been purposely removed for privacy, confidentiality, and security by an individual or the state.

Rest assured; we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!

Sincerely,
Jehoany
Voice Of Customer Specialist
www.infotracer.com
+1 833-922-2315