Jordan G.

We used this service for our small non-profit in Austin, TX. They claimed all sorts of things when I initially spoke with their salesman. He set us up for a keyword and claimed it was free when in actuality their sales reps resold our keyword under the same number! We got all sorts of erroneous texts from outside areas without any understanding of why at that point. We held an event where we printed a "text to donate" banner only to find out that it didn't work for any of the patrons that attended. I spoke with their "tech support" said they couldn't verify why unless we had all of the potential new numbers that the people used to text in. Completely unhelpful. I tried to get a refund and they claim their system cannot refund anything that was processed more than 24 hours ago, despite the fact that their service was a complete ripoff! We are now almost a year into our campaign, have raised $0 and are actually out $225. DO NOT USE THIS SERVICE!