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Ordered a suitcase 12/31/23, after several confusing emails, the order is backlogged. Called customer service 01/08/24 to cancel since there is no possible date of delivery. No confirmation received for cancellation, today another email saying order is coming but no date. Will call again tomorrow. This is insane.
Products used:
None, item not received
Jorge B.'s review of Macy's earned 2 Very Helpful votes
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