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Jose O.

Delray Beach, United States

Contributor Level

Total Points
81

1 Review by Jose

  • LMPerformance

2/8/21
Verified purchase

I bought a corsa sport to extreme exhaust with active valves from LMPerformance and let me say worst service I've ever had to deal with once they take your money will try do nothing and insult you when speaking about your problems of the product you bought from their website. I bought an exhaust first tried to screw me over a cancellation and return and charge me for a stock fee bare minimum of 10% and on top of that a late shipment fee and refunded me for $150 just to remove a bad review of that. Then I receive the exhaust which mind you I didn't want anymore but had to keep box came in damaged parts were damaged and now telling me there's a warranty I had to fill out after asking and refusing to help me and insulting me when I said it should be in an email when confirmation of bought product and told me and I quote "I shouldn't have to tie your shoes for you" no you shouldn't but your being paid to do your job so let me tell you don't buy anything from them it is not worth it what do ever go to corsa's main website or American muscle they will take the return no problem and when having problems will refund you and give you extra store credit for it.

Tip for consumers:
Don’t bother with LMPerformance you’ll be extremely disappointed and loss of money!

Service
Value
Shipping
Returns
Quality
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Lee M. – LMPerformance Rep

We are very sorry you did not cancel your order before it shipped and we are sorry that you have not followed any instructions on how you can return your order or how you can rectify the situation with a warranty claim. You just seem to want to complain about something that could have easily been solved. You told us you wanted to cancel your order because you wanted to AVOID sale tax so i said we would give you a discount so equal to the sales tax to help you and you can keep your order. So we refunded you the $153. We did not have to do that but were trying to make you happy. Now you are complaining about a fitment issue. You told us you had to weld a bunch of stuff. You did this before contacting us or CORSA. You still have not even filled out any return request or sent us any pictures? All i asked for was for you to send us pictures of the issues and/or let CORSA know you were having problems which you refused to do. Instead all you did was make a bad review... we are not able to help you if you are not willing to listen or cooperate in any way.

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