If I could give a negative 5 star I would. Took 30 days to process (there goes the 30 day guarantee). Took 30 more days to receive. Then the product did nothing. The water stayed clear after three attempts. Obviously we all have toxins it should have done something. But it did nothing. Emailed 3 times no response. Called the voicemail said we only respond through emails. Had to call CC and do charge back people like this should be hung for thievery.