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Joshua L.

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1 Review by Joshua

Horrormerch

  • Horrormerch

“Theft - Don't Waste Your Money”
1/27/24

I paid a hefty amount for preorder items in May 2023. These items were not fulfilled. Per the company's 180-day policy, I received an email in November stating that I'd receive a refund. Two months later, no refund and no responses to my emails. I will be registering more complaints about this company until they refund my money. In the meantime, save your money and get your horror fix elsewhere.

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Horror M. – Horrormerch Rep

As we previously stated that you would be refunded - filing a chargeback overrides the refund as you have already been refunded.

Posting other complaints etc, will not reverse this as you have already been refunded via your chargeback and you can not be refunded twice.

Joshua Has Earned 2 Votes

Joshua L.'s review of Horrormerch earned 2 Very Helpful votes

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