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AWFUL! Stay away! I was sent the wrong ring size and a diamond in the band was actually cracked and several stones were missing prongs. Spoke to someone from the company who was EXTREMELY rude and told me I asked for the wrong size and I cracked the stone even though I am not even married yet and have never even worn the ring. I am filing a BBB complaint. You get what you pay for and these people are very rude and nasty on top of it.
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I order a wedding band on 10/25. The email I received confirming the order said 2 days delivery....
First of all, I want to begin with my satisfaction with the 'final' product was very satisfied....
Joy, called us 6 months after her purchase, for full refund and claiming that we send her a wrong size ring. We offered her a resizing but she claims that we also send her ring with cracked diamonds. It was obvious she used third party to resize her ring and they will damage the ring and she was trying to get a full refund after 6 months. We did receive a complaint from BBB and we did respond to her complaint then BBB resolve the issue on our favor. She was calling us names over the phone but we were still offering her to fix her ring free of charge even it wasn't our fault.