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Order number SKC*******
Date ordered Nov 27,2023
Fyi they delete all the negative reviews from their site.
Nightmare of a company! Do not order and switch to SYNERGIE SKIN. Better science, and far far better customer service.
I ordered vitamin c and they sent me a sample.
They then advised they need to see the parcel label from Australia post. (they have all this information in their system).
They took over a week to respond I didn't keep the rubbish. I lodged investigation with Aus Post and they advised only the seller can access weight information.
They didn't send me my order and customer service is a complete nightmare! Avoid at all costs, you don't get your orde anyway. Reporting to the ACCC and lodging a bank dispute.
Tip for consumers:
Worst online shopping experience ever, horrendous customer service
Products used:
Vitamin c
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