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Judi T.

Contributor Level

Total Points
81

1 Review by Judi

  • Dshop

5/13/22
Verified purchase

I brought 2 XL wardrobes as the property I was purchasing did not have wardrobes in 2 bedrooms. As an Australian purchaser, I expected it to be a wooden wardrobe, however; it was in fact entirely made of PLASTIC! The hanging spaces were only wide enough to use a child-sized hanger (something they failed to mention in the product description. This meant that as an adult wardrobe it was useless. When I contacted them to return them, they argued that as it said buried deep in the description it was PP, which unbeknown to me apparently means polypropylene (plastic) that it had not been misrepresented and so the $500+ I paid for them was not refundable! This product may have been suitable in a country where people live in very small apartments like in China or sleep in drawers like in Japan, but in Australia we expect our products (even flat packs) to be made of some kind of timer even if it was a composite timber NOT PLASTIC. Poor customer service, don't expect a refund if your not happy, so I highly recommend that you look somewhere else.

Tip for consumers:
Don't do it.

Products used:
XL Wardrobe

Service
Value
Shipping
Returns
Quality

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