JUDITH G.

I went to your 'outlet' site and could not add that item to the cart here! So I didn't buy it.

As someone else mentioned I don't know how I got these people 2 years ago, I thought I was talking with the airline. In Feb. 2022 I called them as I had a credit with them for over $1600 to book a flight to Oslo. I received a printout of a flight schedule and a booking number. One day prior to the flight in June I learned 'there was a problem' and to call the airline directly. Icelandair knew nothing of me or the ticket number received from LookByFare. I had to purchase a last minute ticket directly from the airline for $1500 over the price my sister paid in February. And LookByFare still has my $1600+ from a year ago. The manager, Marcellus, called me once 3 weeks ago and nothing since. Because of their incompetency I am out $3100 to date! I am trying to take it up with the US Attorney General I feel so strongly that they are scamming people.