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This is in regard to my returned items RN*******0101 (2 items - Magnetic Therapy Posture Back Shoulder Corrector Support Belt -Order # ******* amount 638Php). Date returned - January 23,2017.
But 15 days has passed, until now the status for my refund has not been updated and is still being processed last update still dated January 25,2017. How will I know if I have been refunded? Theres no text or email message that at least I will be updated.
Please give me back my refund today or within this week!
Thank you!
Mrs. Judith S.
January 26,2017
Dear Sir/ Ma'am,
This is in regard to my returned items RN*******0101 (2 items - Magnetic Therapy Posture Back Shoulder Corrector Support Belt -Order # *******) Date of return - January 23,2017.
Recently we bought this item for we are confident we'll be given the right size and quality. Only you did not send the right size.
Please speed up your reimbursement.
Thank you!
Mrs. Judith S.
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We're sorry to hear about what happened, Judith. Upon checking, your concern is already on our refund's queue. Please be informed that refunded amount will be posted on your account 5-15 banking days if you used a credit card and 15-45 banking days if you used debit card. For more concerns, you may also send us message / comments via Lazada's Social Media accounts (FB, Twitter, Instagram, Youtube and Google+ -- icons may be found at the lower part of Lazada's website, lazada.com.ph). You may also visit our Help Center using this link: http://fal.cn/QsOl. Good day!