Julia T.

The website looks nice and the clothes too but you will not receive your order! (I'm
In the US). I ordered a pair of shoes for my husband's birthday and right after the order noticed that their sizing chart was listed incorrectly and had the wrong conversions, so the pair of shoes I ordered were going to be too large for my husband. I contacted them right away and they told me it's too late to cancel order but I could refuse the order when it arrives or they would try and stop the order in the middle the shipment. The order was never delivered and ended up going back to the company, so I thought that they have stopped it on their end. I did get a refund, but without the shipping I paid for. I then placed another order of the same shoes in the correct size, and the order was not delivered and there was a note in the tracking, saying that there was something wrong with my shipping address. I looked on my first order, and it happened to be the exact same reason as the first order, so I contacted them, and found out that my order never made it through customs, so that first order didn't either. I sent them an email saying that if my order was going to be returned to the company they needed to fully reimburse me for the shoes and the shipping because I now had two orders that never made it through customs that was not my fault. I asked for a full refund including the shipping, they have not responded. It's not worth the headache or money loss. DO NOT ORDER FROM END!