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At the time of writing this I am still waiting for an update on my order. I have contacted Customer Services twice and been fobbed off with no answers regarding my order, just said it was pending at the Warehouse when it should have been delivered 3 days prior. They blame their courier network, however in my account it says that it hasn't even been dispatched? Feel lied to and so disappointed, never have I received this abysmal service from any other store, ever. Terrible company.
Tip for consumers:
Terrible customer service
Products used:
None, I still haven't received my items
Julie D.'s review of House of Fraser earned 4 Very Helpful votes
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