Absolutely shocking customer service refuse to give full refunds instead offer for you to get the dress altered at a tailor at your expense or 70% against their site. If totally dissatisfied with original experience then why on earth would I order from them again. Which planet are they living on? Just give the customer back their money as all dresses are for actual occasions and if younhave spent all your cash on here where are you going to find more money from to buy another? AVOID AT ALL COSTS YOU WILL ONLY LOSE YOUR MONEY MODERN DAYLIGHT ROBBERY