Juliette M.

I will give my rating a 1 ONLY because the agents who work for Goodrx Gold are just messengers trying their best to calm customers who know EXACTLY what is going on with what was once a wonderful RX program at greatly reduced costs. I guess the best word I can use for the Goodrx employees answering the phones is that they,
Attempt to "PLACATE" both knowing and unknowing consumers who are paying $9.99 a month only to find out that several different pharmacies are refusing to take Goodrx Gold. I am a 25 year veteran critical care nurse and know far more than many others about big Pharma and the Capitalist country we live in which allows for big Pharma to make such shameful profits "legally" that some go without their medication or give up something, such as "food" to be able to pay for the medication they often desperately need. There is an article online from May of 2022 titled, The GoodRx-Kroger Blowup: Spread Pricing, Pharmacy margins, and the Future of Discount Cards. GoodRx surprised their investors and their customers with very unpleasant news about the near death of a relationship between Kroger Pharmacy and Goodrx. I don't have the mental bandwidth to tell all of you about the months and months of literal negotiations standing at the cash register at Kroger Pharmacy to receive the correct discounted price. However, Kroger is not the only giants fighting this war, there are others and more pharmacies joining in the madness of what feels like corruption fueled by tremendous greed, yet sadly for so many people, especially the aging, I am told we are all just experiencing Capitalism at its finest. Lastly, there is a well known African proverb that states: "When elephants fight, it's the grass that suffers".