Juliette P.

I filed my taxes with TaxAct, paid $133 thinking I would get assistance if anything went wrong. The IRS rejected my taxes, Federal and State. I think because I got less in my retirement than I got last year or they needed some pin from 2019. I was thinking everything was going smoothly since the site had that I had filed the returns. I went to check the status when no funds were taken expect the $133 I paid them. I had to hunt through the site to find the returns had been rejected... no email, text, not obviously show on the TaxAct site. I tried to contact them and was told the experts were not available at 3:00pm. I requested a refund and without hesitation they said they would give me a refund. They need to take the site down if they can't do any better. Now I am really late and have to take my taxes somewhere else and probably will have to pay, not to mention the problems I now face with the IRS. Don't trust them with your taxes.

Didn't realize it was a subscription site which was a negative for me. Dishwasher detergent didn't do a good job, unsure or couldn't tell with the other cleaning products. Loved the 3 ply toilet paper and the reusable glass containers.