Justin L.

During the Easter weekend, Latoya C-B. From the Support Team quickly picked up my call and saved the day! While trying out the pickup/drop off process, I locked myself out of the locker. When I called the 24/7 phone number listed on the locker, I did not expect someone to pick up so quickly. Upon explaining my situation, Latoya knew how to resolve it right away. Within seconds, I was able to retrieve my keys. She patiently stayed on the phone with me to ensure I understood the system. Thank you for your hard work.