I purchased a motor for my lift chair as my shaft had broke, same model same volt output, after receiving and plugging in the various connections the motor would not work or move to be sure I plugged my old 1 in it works again the new motor nothing, I email customer service and let them know, they said to make sure the voltage was 29, yeah same as the power sorce I have.
I send back for refund on my dime $23 to send then Boink me for $54 to restock a bad motor, I'm going to say this I have run and owned businesses and would never di this to a customer, BAD BUSINESS BAD COMPANY SHOULD BE MORE RESPONSIBLE! Avoid This Company BAD!