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Kai S.

Contributor Level

Total Points
85

1 Review by Kai

  • RockAuto Auto Parts

6/24/20

Where do I start. So I go to rock auto to buy a catalytic converter seems easy enough. But my car needs the part not the oem soldered ones. So I still paid a pretty penny using what their site has online I decided to go with a western first that was supposed to fit my car the part came USED! And wasn't even the right part so I ordered another one which I hoped would fit because the pic looked just like the original and nope it was about 2 inches too short. Okay so neither part goes onto the car so I have to return them. But the labels they try to send me don't print right so I have to write them in maually but I sent them to the same warehouse. You'd think even if they make it to the wrong warehouse they would be able to either send it to them or at the least route it back to me and I can retry since I did also pay $15 to send it back. But nope no word from it and rock auto doesn't even have a customer service so when they screen you over you have nobody to speak to. Just a site that sits there ready to sell you more janky parts. I would definitely not ever recommend them to anyone.

Kai Has Earned 5 Votes

Kai S.'s review of RockAuto Auto Parts earned 5 Very Helpful votes

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