Just like the many review's below, I've placed an order for a custom necklace and haven't received it. Tracking number is not updated. I'm so upset and I will be disputing the chargers. Oak and Luna should be ashamed and shut down. I will make sure to post in every social media site to not shop here. Terrible company with poor company values.
We have checked the tracking number, and while there is a delay at the courier's side, it is possible that your order will be delivered to you still today. We sent you a private email regarding it.
Thank you for your patience.
Kind regards,
Oak&Luna Customer Service Team
Nakajia Has Earned 1 Vote
Nakajia B.'s review of Oak & luna earned a Very Helpful vote
Hi Nakajia,
Thank you for your feedback.
We are really sorry that your order go delayed.
We have checked the tracking number, and while there is a delay at the courier's side, it is possible that your order will be delivered to you still today. We sent you a private email regarding it.
Thank you for your patience.
Kind regards,
Oak&Luna Customer Service Team