Karen P.

Absolutely the most unprofessional company I have dealt with thus far.

If you have a business and need a reliable Website, Domain name and to be able to rely on your emails working, do not sign up with Have a Look!

Our company has not only lost business, we have lost face with our clients as they are incapable of sending notification to us that their server was down for over 3 days... unbeknownst to us, we kept sending emails, that never reached their destination... only due to the fact we had a wonderful customer advise us that he hadn't received anything from us for a few days and he found it unusual, that i then contacted Have a Look for them to say yes the server was down and it had been for some time.

I asked them why didn't they contact us at all to let us know and also asked if there were other businesses affected, to which they answered, yeah not sure and yes several but they didn't know which businesses, to which i said, do you realize that my business is affected and this is definitely not the first time we haven't been able to receive or send emails, which he relied, yeah good point, and yeah it was down 2 weeks ago for a few days too! USELESS...

Our emails have been affected several times in the 2 years we have been with Have a Look, we have always reported it to them and then they introduced a ticketing system to track ALL the faults they were receiving, i should have known by the introduction of the ticketing system that there was a major issue. Buyer beware!