Karen S.

Knowing nothing about publishing, and not being sure of the service I was signing up for, or how I would interact with the invisible work crew, I was immediately reassured when a live voice came to my rescue. It appeared that our "manuscript" was unconventional and did not flow automatically through the editing and publishing process. Several times I thought we would have to punt, but Joe Wilson and Chris Young and the team of Kevin, Danny and Daisee kept reassuring us that not only can it be done, but our book would go live for the author's 106th birthday party. We are grateful to the "team" for taking this manuscript which documents the historic preservation of one small town written over a 40 year span, and publishing it into a book, now available to others who might be facing similar obstacles.