Do NOT buy from simple-dress.com! Terrible terrible! I ordered my wedding dress, paid extra for expedited shipping to make sure that it arrived early or at the very least on time. A week before my wedding, I still hadn't received tracking. I did a live chat and was assured at the latest it would arrive the day before my wedding. It DID NOT! Came three days after and when I went to return I was told no, they have a 3 day return policy. Guess where I was? Honeymoon! Then they asked SEVERAL TIMES, if I could keep the dress for use at a later date! For what, my next wedding?!?!? Seriously? Their policy states if the dress is late an automatic 30% refund is issued. Never happened. A 20% refund was offered.
BEST YET, they will ONLY give you a return address to CHINA even though the dress was shipped from New York!