This idiots will send you something that you didn't even order and we you try to contact them about ur money they will refused to send you back your money! Dont wasted youre time and Money!
Thank you for your email.
There is nothing wrong with the dress itself. The difference is acceptable. It's unfair for us to take responsibility. Just keep the dress or you can send it to your friends or resell it locally. The return is really not possible.
Update:
Dear karla s,
If you could provide us your order number, we can look more into your order to see if we can further assist you. But we can't assist you further without any order details. Could you please provide the order number as soon as possible?
Looking forward to your reply.
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Replied on Dec 23rd:
Dear karla s,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.