Karla T.

So basically I ordered a dress that arrived almost a month later, when arrived, it did not fit me at all. Besides being a small size, the upper part seems to be medium. Furthermore, what they advertised is not what I received. The dress didn't even come with a tag, appear to be used. So, I email them to send the package back for a refund and they told me that I have to handle the shipping fees which is not correct because they don't loose anything. Additionally, they told me that another option that I have is to give the dress to someone else and they can give me $5 back (refund in almost a month), or $7 cash coupon that I can use immediately on their website. Really? Can you buy a dress online for $7?! When I bout that one for $25, thank you

Now I know why those items don't have reviews, cause the webpage doesn't allow reviews

I had an issue with one of the dresses that I bought, so I sent them an email in order to solve my issue. They took just a few days but they definitely understood my situation and they solve it right away. They provided me with different solutions to choose. I love when the customer service is very attentive because this is why we, the customers, buy in stores either online or physical.

The clothes they sell is another thing! It is not the regular cotton clothes that you are used to, but it feel so fresh, comfy, and pretty.