Kate B.

Anyone who is leaving more than a one star review for Pottery Barn Kids has either been paid off, works for the company, or hasn't actually used the product yet because let me tell you- it is JUNK. Overpriced, poorly made, piece of garbage, complete junk. We received the Colton backpack as a gift and it frayed and disintegrated within 2 weeks. Customer service won't do anything to remedy it because I don't have the order number- it was a gift and I don't want the giver to feel badly that they wasted their money by asking for the order details. Very sad that they are coasting along on the "quality" Pottery Barn name but then don't even allow reviews on their website of their crappy products to warn other potential customers.