Hi. My name is Kate, Earlier in June I ordered a free sample of your tablets plus clicked to purchase a bottle at $39. To date ( 25th June) I have not been issued an invoice,, nor any information about any purchase. However, on 12th June, $151-59 was taken from my bank account. One of the 19 email adverts that have been sent to me since placing my order stated that the free sample bottle was not available... So Why And For What reason has $151-59 charged and taken from me. I do expect a reply and refund...thankyou
Hi Kate,
My name is Steve, Director of Client Services, for the Healthy Back Institute (HBI). We would like to assist you. Unfortunately, we can not confirm your identity, from the information you have given us on this web site so, please contact us so that we can assist you.
Either email me directly about this matter so we can assist. (remove the spaces and parentheses) hbi (.) support (@) gmail (.) com
Or please use this form
https://losethebackpain.com/contact-form/
Thank You,
Steve, Director of Client Services
The Healthy Back Institute