We left Charlotte, NC on April 1,2022 at 2:45 am. The driver drove 1-1/2 hours in the wrong direction. He pulled over on the side of the expressway to figure out where he was. Then started going in the correct direction. We got off at the next major stop and drove the rest of the way home. Did not feel safe and/or confident wtih the bus driver. Reached out numerous times to Greyhoud for a refund. No dice. They could care less about your safety.