Kat G.

They make returns easy

We have used different car rentals in the Ft Lauderdale area. Thifty was the worse. The clerk at the desk sold us the Sun Pass thelling us it was cheaper for 10.95. He didn't tell us it was 10.95 pllus taxes a day. We asked if we could return the car 2 hours later. Sure it would be only 1.75 an hour. Not telling us about the extra fees and another day for the Sun Pass. When we question this upon the return of the car, he flipped open the fine print 6 page sheets and said you should have read this before signing. We called Thrifty to complain and the supervisor was just as nasty. There are so many better choices at the airport. No problems with Budget, Payless or Dollar.

This company refuses to stop deliveries. I have sent 2 emails and they keep coming. I returned the last box without opening it and they refuse to reinburse me. I have never had a problem with a company like this before. Another reviewer said their phone was disconnected. What is the story here. I am so frustrated.