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Katherine F.

California, United States

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1 Review by Katherine

CheapFareGuru

  • CheapFareGuru

“Charged change fee when **airline** made change to flight number”
5/21/23
Verified purchase

I purchased tickets for a trip to Seattle a couple months in advance. Then the **airline** changed the flight number, and I was charged a $25 change fee. I called the travel agency, but was told, "nope, doesn't matter who makes the change." Just wow! I will never book another flight through these guys. :(

Tip for consumers:
It is entirely inappropriate for a travel agency to charge its customers for changes made that are out of the control of the customer.

Products used:
Flight to Seattle

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