I have used other Lash serums in the past (vegamour and Shiseido) and have success with NO side effects. Recently I decided to give Nulastin lash serum a try! It seemed like most reviews were positive with this product. I used Nulastin Lash Serum only one time and within hours my eye lash line began to feel very sore. I immediately washed my face and contacted customer service at Nulastin. They told me to not use it that evening and to perhaps only use once a day going forward instead of twice. I woke this morning and things are MUCH worse! My eyes and the area around my eyes are so red and they hurt a lot. This is all after only one application to lash line per the instructions! I will be contacting my doctor, returning this product for a full refund and returning to vegamour and sheseido lash products that work without burning my eyes. Be very careful when using Nulastin!
We are so sorry to hear about your experience. Please know that we are able to accommodate a return/replacement and/or refund based that works best for your needs. Our goal is complete satisfaction. Can you please reach out to us? customercare@nulastin.com