Kathie W.

I made my first purchase with a promotional discount of 10%, but when PayPal posted the charge, the discount was not included. I called What on Earth and after holding for 20 minutes was advised that the representative couldn't make the correction, but agreed it was owed. I contacted PayPal and they gave me the credit after contacting WOE….

I had to return one item for a size adjustment and never received the replacement, just the credit for the item. Fast forward 30 days, and I placed a whole new order with a promotional 15% discount…. Today I checked the status of the order and they have cancelled the entire thing.

It was their original error and they couldn't or wouldn't make it right, but I guess I'm barred from doing business with them… absolutely ridiculous business practices!