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Kathleen C.

Contributor Level

Total Points
160

2 Reviews by Kathleen

  • Stacees

5/10/24
Verified purchase

We were a bit nervous ordering from an online store for my daughters senior prom, but the dress she wanted was over $800 at a bridal store, and after alterations, would be over $1000…she found one similar, but better on Stacees site, for under $300, so we took the chance. And man, it is perfect! So many details, and just gorgeous and of such quality. Even the flowers are each hand sewn on! We did have to have it slightly altered, and even the lady doing the alterations said what a high quality gown! And saved us SO much! I HIGHLY recommend this company. Truly! I read some of the negative reviews, and glad we didn't listen!

Products used:
Prom dress

Service
Value
Shipping
Quality
  • Melondipity

12/18/20

I ordered a Christmas hat for my baby on a Monday, for his first Christmas photo shoot, on Saturday. I paid extra for expedited shipping to make sure we got it in 2-3 days. It did not arrive until the following Monday, so missed the shoot, and no longer needed the hat. I understand the slow down with Covid, but they should explain that and not charge the additional shipping. And had I simply known, I would not have ordered. They have no phone number, took days to respond, and only offered to return the $7.50 shipping, not the $23 for a hat that was no longer needed. I wanted to return for a full refund, and they would not. Not to mention the seam went straight up the center and not even. And EXTREMELY small, as he is 9 lbs, and this looks like a doll hat, and very tiny. So horrible customer service, and I am just warning you all, that if you are not satisfied, they could truly care less.

* Melondipity attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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