Like many others who offered recent reviews, I wasn't sure whether to trust Lancetactical due to the TOTAL lack of response to my status update requests sent about two weeks ago. My order was processed Nov. 13/19 and the delivery was made Dec. 4/19. Having received it now, I'm VERY happy with the quality of the coat I purchased. So they get a 4/5 because the only thing lacking was their communication.