I was alerted by a client that his fax could not go through. I tried with my landline fax, and it did not go through. Tried to call customer service (had to search Internet for a number) and got a recording, "Telephone customer service is no longer available." Long holiday weekend and nothing I can do until Tuesday - outrageous! I am obviously switching companies first thing Tuesday.
Hello Kathryn H,
This is not the experience that we wish for you to have. We currently provide 24/7 Online Live Chat support. More information is listed here: https://www.metrofax.com/support/overview.
For further assistance, please feel free to message us at socialsupport@metrofax.com with your account details and we would be happy to assist!^MS