Kathryn P.

This site is a joke - you have shorter wait times and actually talk to people if you go in. After trying this service multiple times with waits of 2.5+ hours the doctors always cancel. I thought the whole point of this was to help not overload the medical systems for mundane items like thrush, sinus infections, pink eye, croup, etc... well guess what - we will never know. After my last attempt (and these attempts are multiple months apart) I received an email telling me that they completed my visit, um no and now I get to sit on the phone with customer care so I don't get charged.