Kathy G.

BEWARE, BEWARE, BEWARE. If I could enter a NEGITIVE star rating I would.
I ordered 1000 matching jewellery display boxes in 2 different styles for an up coming event.
Turn around time before they could send them was 15 days. On the 15th day I got a message asking me to confirm one of the boxes was what I wanted. I answered " Yes Please " and the next time I logged onto their site I had a message saying order for those boxes was cancelled and that I have been given a refund. Other type of boxes had been shipped.
They then had a holiday so could not respond to me questioning why they had cancelled the boxes when I said "YES". 7 days later I get response "Sorry we made mistake" I had to go and re order them. It cost me more than what I was refunded due to not being shipped in bulk with other boxes.
Had to wait another 15 days turn around before shipping... Why? They had the boxes in stock.
I then got sent a new invoice which THEY created with a money request for the boxes ( which I had already ordered). Asked why they created this order and the reply " Sorry me made mistake". They then deleted that order.
After 15 days of waiting for order to be prepared I get another money request for $2.70 because I was not charged enough shipping at checkout ( I thought they would have to honour that as a purchase contract). I did pay it ( by this time desperate to have boxes shipped in time for my event) and boxes have been sent. Not received them as yet but I did get a tracking N# showing they have been shipped.
I would NEVER use this site again or their sister site Beads Us. I do not trust how they can just create and delete orders as they please