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Consumer Protection

“Byblos Hospitality Group Investigation Request”

2/11/23

They are not following what is in the contract for their employees, like for the working VISA. They should be the one to shoulder it for the OFW from the Philippines but they are deducting it on the first months salary of their employees. They make their employees work for 12-16 hours per day but they dont pay their overtime even though in the contract it says that overtime after 8 hours should be paid by the company. They dont give the time card to the employees so that theres no evidence that they worked overtime without pay. They dont give the last pay of some of their employees and cancels the contract without any definite reason or explanation. Very bad company

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Marianna L. – ComplaintsBoard Rep Over a year old

Dear katie m.

Thank you for bringing this matter to our attention. However, it appears that your message is not related to any specific complaint or issue on ComplaintsBoard.com. Our platform is designed to facilitate the exchange of feedback and complaints between consumers and businesses.

Based on your complaint, it appears that the company you are referring to may not be adhering to the terms of their employment contract. Deducting the cost of the working visa from an employee's salary and not paying overtime as stated in the contract are clear violations of employment laws and regulations.

We strongly encourage you to report these violations to the appropriate authorities, such as the Department of Labor and Employment in the Philippines. Additionally, if you have evidence of these violations, we recommend that you gather and present this evidence to the relevant authorities or seek legal advice.

As a complaints website, we cannot take direct action against the company in question. However, we will investigate the matter and take appropriate action in accordance with our guidelines. We appreciate your feedback and will use it to improve our platform and services.

Best regards,
ComplaintBoard Support Team