Katrin C.

I ordered a cozmo robot and a pro vive lenses on my first order. Got 2 chinese plastic toys that not even remotely resemble a robot, just plastic $1 dollar store toys that make noise. Same night I orderes a pair of Furoshiki Wrap Shoes. Got a neoprene slip, not a pair of shoes. No idea what you could even use a neoprene black sleeve! Their return policy makes you send them back with tracking etc to china and IF they consider it you are supposed to get the money back. Under no circumstance should you order from this scam website.

Ordering online on Walmart.com is easy but the problem in our 2 walmarts, Davie and Cooper City in Florida, is the pick up part. There are usually no people attending the desk and it always takes up to 20 min to get the product in your hands. You have to find somebody that calls somebody who finally shows up and goes grab your stuff from the back. Very annoying.

I ordered a box of 3 expensive eyeliners and a $2 sale item. Out of the 3 eyeliners two were dry (guess how hold they can be) so I returned the whole box. Weeks later I get an email that they don't have any more in stock so only the amount of the eyeliner box purchase will be refunded, and because the $2 sale item was delivered I still had to pay the $5.95 shipping charge. That is not the way to treat a returning customer. Very unhappy that after getting old products, having to return them on top I get charged the S&h fee. Ridiculous.
Update: After posting my complaint in their facebook page I received a message from Beauty Brands and the S&h was reimbursed to my credit card.